FAQs

WHAT’S MY ORDER STATUS?

Once you place an order with BushScarf, you will receive an email confirming your order as well as your delivery details. Our delivery takes up to 14 days. Please feel free to email us at Info@bushscarf.com for an update of your order.

HOW LONG DOES IT TAKE TO MAKE A SCARF TO ORDER?

Our scarves take 2-3 days to make depending on the size and pattern of the scarf.

WHAT IS THE RETURN POLICY?

We will gladly accept unaltered items in sellable condition with proof of payment for a refund within 7 days of order delivery.

I WOULD LIKE TO MAKE A SPECIAL REQUEST FOR A SCARF, IS THIS POSSIBLE?

We are happy to help with any customer design you may have for your scarf, please fell free to contact us at info@bushscarf.com for further assistance. 

DO YOU OFFER ANY DISCOUNTS FOR FIRST TIME BUYERS?

We do not provide any discounts for first time buyers but we definitely suggest subscribing to our newsletter to be the first to know about our latest specials, promotions and sales.

DO YOU SHIP INTERNATIONALLY?

Yes we do. Shipping rates do apply.